The RDS is fully accessible for all customers with accessible toilets, lifts and entrances in all areas. 

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ACCESSIBLE CAR PARKING

At the RDS there are car parking, facilities and venue access available for people with disabilities. We have a number of Disabled Car Parking spaces located in the Merrion Rd Car Park and in the Simmonscourt Car Park.  These are available on a first come first served basis and cannot be reserved in advance.

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ACCESSIBLE TOILETS

Toilets for people with disabilities are available throughout the venue. All of which have an alarm pull cord system and are unisex.  All staff are aware that not all disabilities are visible. Unfortunately there is no Changing Places space currently in the RDS.

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GUIDE/ASSISTANCE DOGS

Guide/Assistance dogs are welcome in the RDS in all areas. 

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MOVING AROUND THE VENUE

All of the of spaces in the RDS are wheelchair accessible:

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Halls 1 – 8 (bar Hall 5) are at ground level and are easily accessible
All of the spaces located on first floor can be accessed by a lift
All Halls have access to disabled toilets
All meeting spaces are wheelchair accessible

For ticketed events, the wheelchair spaces and companion seats should be booked when purchasing your ticket from the relevant box office.

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DISABILITY ACCESS & CARER TICKETS​

Personal Assistant Ticket – A complimentary personal assistant ticket can be issued to those holding a Nimbus Access Card that displays a +1 or +2 symbol. This ticket is a free standard entry ticket. When holding this ticket, we expect Personal Assistants to remain with the customer they are there to support throughout the event. 
 
Fast-Track Entry - There are no limits on Fast-Track Entry for anyone who requires it. As above these tickets will be issued using the Nimbus card scheme. To be eligible, your access card must show a queuing symbol. The Fast-Track Entry ticket will only allow access to enter the event via the fast-track queue. This does not include Guest Fast Track.
 
Auto/Photo Fast Track - Previously we issued one Fast Track to cover both entry and all guests. Our reasoning was to ensure that we don’t oversubscribe the accessible area/lane which would make it ineffective for everyone. From 2025 onwards, there is a Fast Track capacity for each individual guest. This will also be separated into their autographs and photographs. Anyone who is registered under our Nimbus card scheme and holds a queuing symbol can apply for a Fast Track auto or photo ticket with any of the announced guests. Please note that you must have a valid auto/photo ticket for the guest in question before applying for a Fast Track. These tickets are limited and are subject to availability. These tickets will need to be requested each time a ticket is purchased. Fast-Track will not automatically be added even if this has been applied to another guest order.
 
Please note that we cannot issue any Fast-Track tickets at the event. These must be pre-ordered through our Ticketing partner in advance of your attendance. Our new scheme will increase the number of accessibility Fast-Track tickets we can issue by 50-100 times as many as under the previous policy to better support access customers.

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NIMBUS ACCESS CARD SCHEME/ HOW TO RECEIVE AN ACCESSIBLE TICKET
To request any of the above tickets, please contact Ticket Quarter at Monopolyaccessibility@ticketquarter.co.uk clearly listing which tickets are required. For a smooth experience please include the following:

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-    Order Number
-    Nimbus Access Card Details
-    Ticket(s) required (Subject to availability)

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For more information about Nimbus and how to register for a Nimbus Access Card please visit: https://ticketquarter.co.uk/Online/article/accessibility-page

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Event Policy – All Under 16’s must be accompanied by an adult to enter the event as part of our welfare and safeguarding provisions. As such Personal Assistant tickets are only issued for customers over the age of 16.